Our Concierge Team carry out a wide range of duties including patrolling the area, ensuring common area cleaning is up to standards, reporting common building repairs, bin room hygiene and rotation, health and safety checks and reporting bulk items for removal. This is an innovative service which will grow and develop in the future to meet the needs of your residents. We focus on the small things that really matter and put your residents first.
Concierge staff provide a constant presence to your residents, are a point of contact for any external contractors or any ASB issues or just simply to receive post and parcels on their behalf.
Our concierge’s work closely with the Police, the ASB teams and Housing Officers to reduce crime and address anti-social behaviour. Staff will report any issues of concern, including potential incidents and people acting suspiciously. Reporting is generated and is sent on a daily basis using our bespoke reporting system.
Experienced, organised and service driven, all of our smartly-dressed concierges are committed to exceed your residents expectations.