Concierge Services

Little details that matter, putting residents first

That’s how we know our residents will be delighted by the exceptional concierge services we deliver. We offer a range of flexible hours – 24 hours, 7 days a week to part time. Whenever residents need support, Just Ask will be there.

  • Manage your buildings efficiently and effectively with the latest technology

  • Help foster community pride – make residents feel safe and secure

  • Improve communal areas – our concierges help keep them pristine

  • Reduce crime and the fear of crime in the area

  • Help make your homes and streets safer

  • Reduce incidents of criminal damage, vandalism and graffiti

  • Support elderly and vulnerable residents living in the area

  • Bespoke checklists and plans

  • SIA Licensed operatives

Our Concierge teams manage the day-to-day running of your buildings.

Our Concierge Team carry out a wide range of duties including patrolling the area, ensuring common area cleaning is up to standards, reporting common building repairs, bin room hygiene and rotation, health and safety checks and reporting bulk items for removal. This is an innovative service which will grow and develop in the future to meet the needs of your residents. We focus on the small things that really matter and put your residents first.

Concierge staff provide a constant presence to your residents, are a point of contact for any external contractors or any ASB issues or just simply to receive post and parcels on their behalf.

Our concierge’s work closely with the Police, the ASB teams and Housing Officers to reduce crime and address anti-social behaviour. Staff will report any issues of concern, including potential incidents and people acting suspiciously. Reporting is generated and is sent on a daily basis using our bespoke reporting system.

Experienced, organised and service driven, all of our smartly-dressed concierges are committed to exceed your residents expectations.

Bespoke technologies to streamline service

Bespoke Technology

Our concierge team always focus on the finer details

Small Things Matter

Proud to create better community environments

Creating The Right Impression

Let’s Get Started

Better Places means Better Lives for your tenants. Let’s get the ball rolling on your new Just Ask Estate Services maintained communal areas.

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