Just Ask: working for cleaner, greener and safer neighbourhoods Just Ask: proud of their high standards
Just Ask: recognised for their skills, qualifications and experience

Service standards
We are proud of the high standards that we set. We offer a transparent service with defined service level agreements backed by robust routines, processes and procedures to enhance service delivery. Our stringent internal processes are independently validated by full certification to BSI (British Standards Institute) ISO 9001:2008 Quality Management. We monitor our own standards weekly using planned site reviews and independent mystery shopper schemes.

As a result, we are widely recognised for our skills, qualifications and experience within the cleaning, grounds, pest control, minor repairs and environmental services industry. We have gained outstanding references from residents and clients and many clients are now placing third generation contracts because they are so confident in the service we provide.

Bulk waste clearance with Just Ask Estate Service

“I have just spoken to one of the ground floor residents who commented on the good job your guys have done on deep cleaning the carpets.
Just wanted to pass on my thanks! ”
Martina Kelly, Housing Officer, Elgin Avenue, Notting Hill

"The gardeners have been doing an excellent job of clearing the leaves and keeping the place tidy. To quote “everything in the garden is lovely.”
Mr Woolley, Tenant, Elderberry Close

BSI ISO 9001:2008 – Enhancing customer satisfaction, using quality management principles towards continual improvement.

BSI ISO 14001:2004 – Controlling and improving environmental performance.


BICSc – Recognition of qualification and experience within the cleaning industry, raising environmental standards through training and education.


BALI – Quality standards, developing skills, raising awareness and rewarding excellence.

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