About us

Better places,
better lives

 

We’re a facilities management business with a social mission  –  to improve the lives of our Housing Association residents 
We create better environments for our communities –  giving a much-needed boost to community and individual wellbeing 
We engage our residents in a variety of community projects– we also provide direct employment and training opportunities

Just Ask specialises in setting new standards of excellence in facilities management services for registered providers of affordable rent, owned and part owned properties, sheltered, independent living and extra care properties. To set the scene, we provide cleaning services, grounds maintenance, tree services, pest control, handyman services, security services, concierge services, and environmental services to over 75,000 homes across England. But we’re about far more than the comprehensive facilities services we deliver.

We’re committed to excellence and to working in collaboration with our residents, constantly innovating, updating and improving every aspect of our offering to create better places and better lives. We are dedicated to supporting the communities in which we work, taking a proactive, ‘Resident First’ approach by tackling disadvantage and providing sustainable solutions across our services by supporting, contributing and providing Employment and Training opportunities for residents

850 Hrs

Resident Training Hours - Improving Opportunity and Employability

93 %

of our employees understand how their role helps the overall objectives of the company

Philosophy

We invest in the communities and the residents we serve – our vision is to deliver better places and better lives.

From working with our many partners, we  provide employment, education and training opportunities for our residents.

Discover Our Philosophy

Service Delivery

We’re committed to a service that exceeds your expectations – with a focus on getting it right first time.

Acting with integrity, we strive to ensure your service experience is positive – constantly updating our processes and procedures based on your feedback.

Enjoy Outstanding Service Delivery

Our Communities

Our communities are at the heart of all we do. Working in partnership with you, we’re committed to delivering facilities services that improve community life.

That’s why you’ll always find us looking for new ways to engage residents, helping everyone achieve maximum benefit from our service and their home.

Learn More About Our Communities

Work with Us

At Just Ask, our outstanding people are our greatest asset.

Help us make a tangible difference in the communities we serve – creating better places and better lives. In return, we’ll invest in you for the long term and help you reach your full potential.

Find Out More About Working with Us

Just Ask Services
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